Effective Date: May 29, 2025
Company Name: Ladna LLC
Company Number: B20250044071
Business Address: 21050 Vanowen Street, 303 Los Angeles, CA 91303, United States
Email: contact@mevshero.com
Phone: +1 (310) 864-0728
Website: mevshero.com
Business Hours: Monday – Friday, 7:00 AM – 6:00 PM (Pacific Time, PT)
1. Acceptance of Terms
By accessing or using mevshero.com, you agree to comply with and be bound by these Terms of Service and all applicable laws. If you do not agree, please do not use our website or services.
2. Products and Services
- MevsHero specializes in the sale of clothing products including t-shirts, hoodies, sweatshirts, and tank tops for men and women.
- All product descriptions, images, and specifications are provided for informational purposes. We strive for accuracy, but do not guarantee that all information is error-free.
- Colors and images may appear differently depending on your device.
3. Ordering & Payment
- Eligibility: You must be at least 18 years old or have parental consent to make purchases.
- Order Process: When you place an order, you will receive an order confirmation email. All orders are subject to acceptance and availability.
- Payment Methods: We accept Visa, Mastercard, American Express, Discover, PayPal, and other secure online payment methods as listed at checkout. All payments are processed securely.
- Pricing: All prices are listed in USD and include applicable taxes unless otherwise stated. Prices may be changed at any time without notice, but changes will not affect orders already accepted.
4. Shipping & Delivery
- Processing Time: Orders are processed within 2-3 business days (Monday – Friday, excluding holidays).
- Shipping Policy: We offer flat-rate shipping within the USA. International shipping may be available; see Shipping Policy for full details.
- Delivery Estimates: Domestic: 3–5 business days after shipment. International: 10–20 business days (if offered).
- Order Tracking: You will receive tracking information by email once your order ships.
- Address Accuracy: Ensure your shipping address is correct. MevsHero is not responsible for delivery issues due to incorrect or incomplete addresses.
- Shipping Partners: We use reputable carriers to ensure safe delivery.
5. Returns, Exchanges & Refunds
- Eligibility: Items may be returned or exchanged within 30 days of delivery, provided they are unworn, unwashed, in original condition with tags attached.
- Non-returnable Items: Custom/personalized items and clearance/final sale items are not eligible for return unless defective.
- Process: Contact us at contact@mevshero.com with your order number to initiate a return or exchange. Approved returns will receive instructions and a prepaid shipping label (where applicable).
- Refunds: Refunds are issued to the original payment method within 5 business days after receiving and inspecting the return.
- Damaged/Incorrect Items: If you receive a defective or wrong item, contact us within 3 days with photos for a replacement or refund at no extra cost.
- Restocking Fee: No restocking fee applies.
For full details, please review our Return & Refund Policy.
6. Cancellations
- Orders can be cancelled or changed within 24 hours of placement by contacting contact@mevshero.com. After this window, the order may already be in production and cannot be changed or cancelled.
7. User Accounts & Security
- You may create an account to track orders and manage preferences.
- You are responsible for maintaining the confidentiality of your account login credentials.
- Notify us immediately of any unauthorized use of your account.
8. Privacy & Data Protection
- We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.
- By using our website, you consent to the data practices described in our Privacy Policy, including the use of cookies and compliance with applicable laws (GDPR, CCPA, etc.).
9. Intellectual Property
- All website content, including text, images, logos, designs, and code, is the property of Ladna LLC or its licensors and is protected by US and international copyright laws.
- You may not reproduce, distribute, or use any content without written permission.
10. Limitation of Liability
- MevsHero is not liable for any indirect, incidental, or consequential damages arising from your use of the website or products.
- Our maximum liability for any claim relating to any product purchased shall not exceed the purchase price of that product.
11. Indemnification
You agree to indemnify, defend, and hold harmless MevsHero (Ladna LLC), its officers, employees, and affiliates from any claims, damages, losses, or expenses resulting from your violation of these Terms or your misuse of our website or products.
12. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their content, policies, or practices.
13. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Continued use of the website after changes constitutes acceptance of the new terms.
14. Governing Law
These Terms are governed by the laws of the State of California, United States. Any disputes shall be resolved exclusively in the state or federal courts located in Los Angeles County, California.
15. Contact Information
For questions about these Terms or any other inquiries, please contact us:
- Email: contact@mevshero.com
- Phone: +1 (310) 864-0728
- Business Address: 21050 Vanowen Street, 303 Los Angeles, CA 91303, United States
- Contact Form: https://mevshero.com/contact
- Business Hours: Monday – Friday, 7:00 AM – 6:00 PM (Pacific Time, PT)
Last updated: May 29, 2025