Privacy Policy

Mevshero (“we”, “our”, or “us”) is committed to protecting your privacy as you shop for custom Print on Demand T-Shirts, Sweatshirts, Tank Tops, and Hoodies that express your unique style. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, https://mevshero.com, and its associated subdomains (collectively, our “Service”). By accessing or using our Service, you confirm that you have read, understood, and agree to our practices as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To ensure clarity, the following terms are defined as used in this Privacy Policy:

  • Cookie: A small data file stored by your web browser to identify your device, provide analytics, or save preferences like language or cart contents.
  • Company: Refers to Mevshero, located at 3333 Co Rd 119 #2, Hutto, TX 78634, United States, responsible for your information under this Privacy Policy.
  • Country: United States, where Mevshero is based and registered.
  • Customer: Any individual or entity that uses the Mevshero Service to purchase or interact with our products or services.
  • Device: Any internet-connected device (e.g., phone, tablet, computer) used to access https://mevshero.com.
  • IP Address: A unique number assigned to your device when connected to the internet, often used to estimate general location or connection details.
  • Personnel: Individuals employed by or contracted to Mevshero to perform services on our behalf.
  • Personal Data: Information that directly or indirectly identifies you, such as name, email, or address, alone or in combination with other data.
  • Service: The services provided by Mevshero, including our website, online store, and customer support, as described in this Privacy Policy and related policies.
  • Third-Party Service: External providers (e.g., shipping carriers like FedEx, UPS, USPS; payment processors like PayPal, Stripe; analytics tools) that support our Services or offer content/products we believe may interest you.
  • Website: Mevshero’s site, accessible at https://mevshero.com.
  • You: The individual or entity using or registered with the Mevshero Services.

What Information Do We Collect?

We collect information to provide and improve our Services when you visit our Website, register an account, place an order, subscribe to our newsletter, contact us, or interact with our features. The information we collect includes:

  • Personal Data You Provide:

    • Name/Username: When you create an account, place an order, or contact us.
    • Email Address: For account registration, order confirmations, newsletters, or customer support.
    • Phone Number: If provided during checkout or support inquiries.
    • Mailing/Shipping Address: To fulfill and ship your orders.
    • Billing Address: To process payments securely.
    • Payment Information: Processed via PayPal or Stripe (we do not store full credit card details).

  • Automatically Collected Data:

    • IP Address: To estimate your general location, analyze usage, and enhance security.
    • Device Information: Type, browser, operating system, and settings to optimize your experience.
    • Usage Data: Pages visited, time spent, and interactions (e.g., clicks, cart additions) to improve our Website.
    • Cookies and Tracking Technologies: To remember preferences, track cart contents, and provide analytics (see “Cookies” section below).

  • Third-Party Data:

    • Social Media Information: If you interact with us via social media or provide access to public data (e.g., through comments or reviews), we may collect publicly available information, subject to platform privacy settings.
    • Fraud Detection Data: Limited information from third-party fraud prevention services when you contact us or place an order, to ensure secure transactions.

We do not knowingly collect Personal Data from children under 13 without parental consent. If you believe we have such data, contact us immediately.

How Do We Use the Information We Collect?

We use your information to deliver, personalize, and improve our Services in the following ways:

  • Personalize Your Experience: Tailor content, product recommendations, and communications based on your preferences and interactions.
  • Improve Our Website: Analyze usage data to enhance functionality, design, and performance.
  • Provide Customer Service: Respond to inquiries, process requests, and support your shopping experience.
  • Process Transactions: Complete orders, verify payments, and issue refunds via PayPal or Stripe.
  • Fulfill Orders: Coordinate with shipping carriers (FedEx, UPS, USPS) to deliver your products.
  • Send Communications: Deliver order updates, promotional emails, or newsletters (you can unsubscribe at any time via the link in emails).
  • Administer Features: Manage contests, surveys, or promotions you choose to participate in.
  • Enhance Security: Detect and prevent fraud, unauthorized access, or illegal activities.
  • Comply with Legal Obligations: Respond to legal requests, enforce our policies, or protect our rights.

When Do We Use End User Information from Third Parties?

We collect limited End User data necessary to provide our Services, such as:

  • Social Media Interactions: If you engage with us on platforms like Instagram or Facebook and share public information (e.g., comments, profile details), we may collect this data to respond or personalize your experience. You control what’s shared via your social media privacy settings.
  • Fraud Prevention: When you contact us or place an order, we may receive data from third-party fraud detection services to verify your identity and secure transactions.

When Do We Use Customer Information from Third Parties?

We receive minimal Customer information from third parties in specific cases:

  • Fraud Detection: If you submit your email to express interest in our Services, we may receive verification data from fraud prevention providers to ensure authenticity.
  • Social Media Data: Publicly available information from social media platforms may be collected if you interact with us, subject to your privacy settings.

Do We Share the Information We Collect with Third Parties?

We may share your information, both Personal and non-Personal, in the following circumstances:

  • Service Providers: We engage trusted third parties to perform essential functions, such as:

    • Shipping carriers (FedEx, UPS, USPS) to deliver orders (share name, address).
    • Payment processors (PayPal, Stripe) to process transactions (share payment details securely).
    • Hosting providers to maintain our Website and servers.
    • Analytics providers to track usage and improve our Services (share anonymized data).
    • Customer support tools to manage inquiries (share email, name).
      These providers are contractually obligated to protect your information and use it only for the services they provide.

  • Business Partners: We may share limited data with promotional or marketing partners to offer products or services we believe may interest you, subject to your consent or opt-out rights (see Do Not Sell My Personal Information Policy).

  • Corporate Transactions: In the event of a merger, acquisition, or asset sale, your information may be transferred to successors, who must comply with this Privacy Policy.

  • Legal Compliance: We may disclose information to government or law enforcement officials, or private parties, as required to:

    • Respond to legal processes (e.g., subpoenas).
    • Protect our rights, property, or safety, or those of others.
    • Prevent illegal or unethical activities.
    • Comply with applicable laws, regulations, or court orders.

  • Aggregated Data: We may share anonymized, aggregated data (e.g., website traffic statistics) with partners or publicly for analytics or marketing purposes.

We do not sell your Personal Data in the traditional sense, but certain sharing activities may qualify as a “sale” under the California Consumer Privacy Act (CCPA). See our Do Not Sell My Personal Information Policy for opt-out details.

Where and When Is Information Collected?

We collect information:

  • Directly from You: When you submit data via our Website (e.g., during checkout, account registration, newsletter signup, or support inquiries).
  • Automatically: Through cookies, IP addresses, and usage tracking when you interact with our Website.
  • From Third Parties: As described above, from social media platforms or fraud prevention services when you engage with us or place orders.

How Do We Use Your Email Address?

By providing your email address, you consent to receive communications from us, including:

  • Order-Related Emails: Confirmations, production updates, shipping notifications, and support responses.
  • Promotional Emails: Newsletters, product updates, or special offers (if you’ve opted in).
  • Targeted Advertising: We may use your email for custom audience targeting on platforms like Facebook, displaying ads to users who have consented to our communications.

You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in the email or contacting us at [email protected]. Order-related emails (e.g., confirmations, shipping updates) are mandatory and cannot be opted out of, as they are essential to fulfilling your purchase.

How Long Do We Keep Your Information?

We retain your information only as long as necessary to:

  • Provide our Services (e.g., process orders, deliver products, respond to inquiries).
  • Fulfill the purposes described in this Privacy Policy (e.g., analytics, customer support).
  • Comply with legal obligations (e.g., tax or accounting requirements).

When your information is no longer needed, we either delete it from our systems or anonymize it to prevent identification, unless required by law to retain it (e.g., for audit purposes). Retention periods vary based on the data type (e.g., order data may be kept for 7 years for tax compliance).

How Do We Protect Your Information?

We implement robust security measures to protect your Personal Data:

  • SSL Encryption: Our Website uses Secure Socket Layer (SSL) technology to encrypt data during transmission.
  • Secure Payment Processing: Payment details are handled by PayPal and Stripe, which comply with PCI DSS standards. We do not store full credit card details.
  • Access Controls: Only authorized personnel with special access rights can view your Personal Data, and they are bound by confidentiality obligations.
  • Fraud Detection: We use third-party tools to monitor transactions and prevent unauthorized access.
  • Regular Audits: We conduct periodic security reviews to identify and address vulnerabilities.

While we strive to maintain the highest security standards, no system is completely foolproof. We cannot guarantee absolute security against breaches, but we take reasonable steps to minimize risks. If a breach occurs, we will notify affected users as required by law.

Could My Information Be Transferred to Other Countries?

Mevshero is incorporated in the United States, and our primary operations are based here. However, your information may be transferred to or processed in other countries where our service providers (e.g., hosting providers, analytics tools) operate. These countries may have different data protection laws. By using our Services, you consent to the transfer, storage, and processing of your information globally, subject to this Privacy Policy and applicable laws.

Is the Information Collected Through the Mevshero Service Secure?

We take extensive precautions to secure your information, including physical, electronic, and managerial safeguards to prevent unauthorized access, maintain data integrity, and ensure proper use. However, no system, including encryption, is immune to intentional misconduct or human error. We use reasonable efforts to protect your data, and any legal duty to safeguard your information will be measured against intentional misconduct standards.

Can I Update or Correct My Information?

You have rights to manage your Personal Data, depending on your relationship with Mevshero:

  • Customers: You can:
    • Update or correct your account information (e.g., name, email, address) by logging into your account or emailing [email protected].
    • Change communication preferences (e.g., unsubscribe from newsletters) via email links or support requests.
    • Request deletion of your Personal Data, subject to legal retention requirements (e.g., order records for tax purposes). Deletions do not affect data already shared with third parties under this Privacy Policy.
  • Personnel: Employees or applicants can update or request their information as outlined in our internal HR policies.
  • Verification: To protect your privacy, we may require identity verification (e.g., email confirmation, order number) before processing requests, typically within 5–10 business days.

Note that complete removal of all data may be technologically impossible due to system backups. We will update or delete readily accessible data as soon as practicable. To exercise your rights, contact us at [email protected].

Children’s Privacy

We do not knowingly collect Personal Data from children under 13 without verifiable parental consent. If a parent or guardian believes we have collected such data, please contact us at [email protected], and we will promptly delete it. Children under 13 should only use our Website with parental supervision.

Sale of Business

In the event of a merger, acquisition, bankruptcy, or asset sale, your Personal Data may be transferred to a third party, who must comply with this Privacy Policy. We will notify you of significant changes to our ownership or data practices as required by law.

Affiliates

We may share your information with our Corporate Affiliates (entities that control, are controlled by, or are under common control with Mevshero). These Affiliates will treat your data in accordance with this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of the State of California, United States, without regard to conflict of law principles. Any disputes arising from this Privacy Policy will be resolved through binding arbitration in Davis, California, administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, as outlined in our Terms of Service. Your use of the Website may also be subject to other local, state, national, or international laws.

Your Consent

By using our Website, registering an account, or making a purchase, you consent to this Privacy Policy and our Terms of Service. We’ve designed this policy to provide complete transparency about how we collect, use, and protect your information.

Links to Other Websites

This Privacy Policy applies only to the Mevshero Services. Our Website may contain links to third-party websites (e.g., FedEx, PayPal, Stripe) not operated or controlled by us. We are not responsible for the content, accuracy, or privacy practices of these websites. When you access a third-party website, this Privacy Policy no longer applies, and you are subject to their terms and policies. Third parties may use their own cookies or tracking methods, which we do not control.

Advertising

Our Website may display third-party advertisements or links to third-party sites. We do not endorse or guarantee the accuracy, suitability, or reliability of these ads or sites. Advertising helps keep our Services accessible, and we strive to ensure ads are safe, relevant, and non-intrusive. Third-party advertisers may use cookies for interest-based advertising, which you can manage via your browser settings or opt-out tools.

Cookies

Mevshero uses cookies and similar technologies to enhance your experience:

  • Purpose: Cookies identify visited pages, save preferences (e.g., cart contents, login status), and provide analytics to improve our Website.
  • Types:
    • Essential Cookies: Enable core functionality (e.g., checkout, account access).
    • Non-Essential Cookies: Support analytics, personalization, and advertising (e.g., tracking page views, ad performance).
  • Control: You can disable cookies in your browser settings, but this may limit features (e.g., cart persistence, personalized content). Disabling cookies does not delete existing cookies; you must clear them manually via your browser.
  • No Personal Data: We do not store personally identifiable information in cookies.

For more details, see our Terms of Service or contact us to manage cookie preferences.

Changes to Our Privacy Policy

We may update this Privacy Policy to reflect changes in our Services, legal requirements, or customer feedback. Updates will be posted on this page, with the Last Updated date revised. Significant changes will be communicated via email or a notice on our Website. By continuing to use our Services after changes are posted, you agree to the updated policy. If you do not agree, you may delete your account by contacting [email protected].

Contact Us

We’re here to address any questions or concerns about your privacy or this Privacy Policy. Reach out to our dedicated team:

Website Name: mevshero.com

Address: 3333 Co Rd 119 #2, Hutto, TX 78634, United States

Email: [email protected]

Phone: +1(361) 455-6662

Contact Form

Business Hours: We are available Monday – Friday 8:00 AM to 5:00 PM (Central Time, CT) to assist you with any inquiries.

Response Time: We aim to respond to all customer inquiries within 1 Business day, ensuring you receive timely, reliable, and professional assistance.

Thank you for trusting Mevshero to protect your privacy while delivering your custom apparel!