PAYMENT METHODS

At mevshero, we strive to make your shopping experience seamless and secure. We accept a range of payment options designed to provide you with the utmost convenience and peace of mind. Below is an overview of our accepted payment methods, as well as details on our payment security and confirmation processes.

1. Accepted Payment Methods

1. PayPal

   • PayPal Account: You can pay using your existing PayPal balance or a linked bank account.

   • Credit/Debit Card via PayPal: Even if you do not have a PayPal account, you can still choose PayPal as your checkout method and use a credit or debit card to complete the transaction.

2. Stripe

   • Credit/Debit Card: Stripe supports most major credit and debit cards, including Visa, MasterCard, American Express, and Discover.

   • Direct Payment: Stripe’s integrated platform allows you to enter your card details on our website securely.

2. Payment Security

1. SSL Encryption

   • We utilize SSL (Secure Socket Layer) encryption on every page of our site where sensitive data is collected. This helps ensure that your personal and payment information remains encrypted and safe from prying eyes.

2. Secure Processing

   • PayPal: Known for top-tier security and buyer protection, PayPal processes your payment through its own secure channels, meaning we never handle or store your full card data.

   • Stripe: Stripe is certified to the highest industry standards (PCI DSS), ensuring all card transactions meet stringent data protection requirements.

3. No Storage of Sensitive Data

   • mevshero does not store your complete payment details on our servers. Any financial information you provide is transmitted directly to our third-party payment gateways, which specialize in secure data handling.

3. Payment Process and Confirmation

1. Order Placement

   • After adding items to your cart, you will be guided to our checkout page. Here, you can review your order summary, including item costs, shipping fees (if any), and applicable sales tax.

2. Choosing Your Payment Method

   • Select PayPal or Stripe from the payment options. Once chosen, you will be redirected to a secure payment page to enter your financial details or sign in to your PayPal account.

3. Transaction Confirmation

   • Upon successful payment, you will receive an on-screen confirmation and a payment receipt via email. This serves as proof of purchase and includes details of your order, payment, and shipping address.

4. Order Review & Fulfillment

   • Our team reviews each order for accuracy and processes it within 2–4 business days (Monday through Friday, 7:00 AM – 6:00 PM PT). Once your order is shipped, we will send a shipping confirmation email with a tracking number for your convenience.

5. Failed or Declined Payments

   • Should your payment fail or be declined, we recommend verifying your card details or contacting your bank for clarification. You may also reach out to us at [email protected] for further assistance.

4. Additional Notes

• Currency: All transactions are processed in U.S. Dollars (USD).

• Taxes: Where applicable, a 5% sales tax will be added at checkout and clearly indicated on your order summary.

• Secure Checkouts: Our website is monitored to maintain security compliance standards, ensuring a safe purchasing environment for all.

5. Frequently Asked Questions

1. Can I change my payment method after placing an order?

   • Unfortunately, once an order is completed, the payment method cannot be altered. If you need to use a different method, please cancel your pending order (if it has not already shipped) and place a new one with your preferred payment option.

2. Why was my payment declined?

   • Payment might be declined due to incorrect card details, insufficient funds, or security measures from your card issuer. Double-check your information or contact your bank for clarification.

3. What if I encounter a problem during checkout?

   • If you experience any technical issues, please reach out to our customer service team at [email protected]. We will be happy to guide you through the process.

Our Commitment to You

At mevshero, customer satisfaction is our priority. Providing secure and flexible payment methods is just one of the ways we ensure a smooth shopping experience for everyone. We appreciate your trust and look forward to delivering high-quality T-shirts, hoodies, and sweatshirts that align with your style and comfort needs.

If you have any questions or need further assistance, please contact our support team at [email protected]. Thank you for choosing mevshero!